Refunds & Cancellations Policy

We are a Creative Video Animation Studio. This is our store website address: http://www.store.splashingstudio.in

We want you to be completely satisfied with your purchase from this website. However, we understand that there may be situations where a refund is necessary. If you believe you are eligible for a refund, please contact us for support. We will review your issue, and if it remains unresolved, we will issue a refund. Your refunds will be processed within 5-7 working days and the amount will be credited to your bank account. Please review our refund policy carefully to understand the conditions under which refunds are considered.

Digital Products: We do not offer refunds on digital products unless explicitly stated otherwise. We strongly recommend reviewing the product details and any available demonstrations or trial versions before making a purchase. Refunds may be considered if there are technical issues that prevent you from accessing or using the digital product as intended. In such cases, please contact us within a few days of your purchase, providing detailed information about the issue.

The website and its digital products are provided “as is” and “as available”, without any express or implied warranties. We do not provide any warranties, including but not limited to, warranties of merchantability or fitness for a particular purpose, for its digital products. Please note that we do not offer any refunds under any circumstances unless mentioned otherwise.

If any third-party products or services are mentioned/suggested on our website, their warranties are applicable only as stated on their respective websites, and we do not take responsibility for any such warranties.

Physical Products (Print-on-Demand): We do not create or deliver physical products ourselves. These are fulfilled by third-party print-on-demand services that we are using. Any issues related to the production, quality, or delivery of physical products, will be addressed with the respective third-party service provider, please be patient with us and give us a sufficient amount of time to solve the issue.

For physical products fulfilled through third-party print-on-demand services, we do not provide direct refunds. Refunds for such products will be subject to the policies of the third-party print-on-demand service provider. You are encouraged to review the specific refund policies of the third-party service we utilize. “Link will be updated soon (Currently we are not selling any print-on-demand product on our website)”.

If you receive a damaged or defective physical product, please contact us within 2 days of receiving the product. We will assist you and in extreme cases, if we are unable to solve the issue on our side, then we will provide guidance by contacting the third-party print-on-demand service provider, who will manage any necessary refunds or replacements.

In the event of non-delivery of a physical product, please report the issue to us. We will assist you and in extreme cases, if we are unable to solve the issue on our side, then we will provide guidance by contacting the third-party print-on-demand service provider to investigate the issue and arrange for a refund or replacement, as appropriate.

Online Appointment: Please note that all charges for appointments are non-refundable, and we do not offer any money-back guarantees. Once you have booked an appointment, you will not be able to cancel or reschedule it. You will need to contact us with the detailed information why you need to cancel or reschedule, and if possible we will help you. Therefore, we recommend that you carefully consider your availability and schedule before booking an appointment. We also encourage you to read their descriptions carefully before booking an appointment. If you have any questions or concerns, please contact us before making a booking.

If you have questions or need further assistance regarding our refund policy, please feel free to contact us.

Limitation of Liability: In no event shall http://www.store.splashingstudio.in be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with the use or inability to use this website or any content contained therein.

​​Changes to Refund Policy: We reserve the right to update or modify our refund policy at any time. Any changes to the policy will be posted on this page with an updated effective date. Your continued use of our website and services after any such changes constitutes your acceptance of the new refund policy.

If you have any questions or concerns about our refunds & cancellations policy, please contact us.